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PROFILES IN SUCCESS

Published by
The Oakville Beaver
Issue Date
Fall 2012
Profiles in Success
Owner Lorenzo Pellicciott, dog Max, and the CARSTAR Oakville and the AUTOPRO Oakville team at their Wyecroft Rd loaction.

If you’ve been in an accident, the last thing you need is more stress especially when it comes to car repair.  CARSTAR Oakville prides itself on providing the best possible care to its customers and their success in achieving this is reflected in the fact that the company has consistently been voted the number one “Diamond” Auto Collision Repairer in the Oakville Readers Choice, year after year.

“It is not just because ‘we love cars’ or that ‘we exist to serve’ that has made CARSTAR Oakville the people’s number one choice, our success is a direct result of the pride and vision built into our corporation,” explains founder Lorenzo Pellicciotta.

CARSTAR Oakville has achieved the success it has because of its professional and experienced staff members.  The company invests heavily in training to ensure that the staff is well informed of changes in the industry and new technology.  “We currently have 25 employees; a number of them have been with the company since the very beginning.  It is the drive and the care of my employees that makes the business what it is today.”

After a successful career as a Class A mechanic, Pellicciotta’s ambition led him to purchase his first CARSTAR facility in 1995, CARSTAR Oakville West.  “I have always wanted to own a business where people wanted to work and bring their cars to get fixed,” Pellicciotta explains.  “The CARSTAR brand can be found across the country and into the United States as well.  We are the only national brand collision repair centre.  We also offer a national lifetime warranty and are preferred with most insurance companies.” Pellicciotta’s mechanical reputation and hands-on style garnered him respect in the collision and insurance industries.  As a local resident with a strong sense of community, Lorenzo’s success gained momentum and by 2003 he purchased the CARSTAR Oakville East location.  Without question, both locations are top- notch auto body repair facilities.

The West location, on Wyecroft Road, has a full mechanical and emission service centre as well, under the name AUTOPRO Oakville.  “By having a full-service mechanical repair facility, we are able to keep control of the job and to speed up the entire process rather than having to send the vehicle to another location for work.  This way we assure our customers we are able to meet their high expectations and our delivery dates.” Pellicciotta is currently in the process of moving the east location to a new state-of-the-art facility on Winston Churchill Drive.  “The new facility will provide an opportunity for a new way of doing business.  It will allow us to provide better, faster and less expensive service to our valued customers,” he explains.  “To survive in this industry you have to be willing to adapt and change.” Pellicciotta prides himself in offering high quality services to Oakville area residents.  “We are all family here.  We have children and friends that one time or another need our help,” he states.  “CARSTAR Oakville services a broad range of vehicles.  Our technicians are trained to handle all makes and models of vehicles.  No job is too small; no job too large.  We exist to serve our customers.”

Oakville's #1 Choice in Collision Repair backed by a nationwide lifetime warranty